Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Warranty

  • Each ticket that you submit to our technical assistance staff will be answered within about 1 hour. The normal questions are going to be resolved straight away. Yet, if the help request you have submitted calls for help from a skilled administrator, we are going to address the ticket to him and will notify you about the delay.

  • Top quality support service

  • Top–quality Customer Help And Support Service

  • We will be working for you 24x7x365 to provide you with help and tech support as well as to help you with any difficulty that you may come across as you are handling your virtual server. We will aid you with all pre–installed apps, plus your OS, server administration panel (in accordance with the VPS type) and the Web Hosting Control Panel designed completely by our developers.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Web Hosting Control Panel that is offered free–of–charge with your VPS has an inbuilt knowledge base. One can find an array of extensive how to articles and reviews and a range of step by step video courses that demonstrate all the normal website control responsibilities. You can obtain them by hitting the Help or Video keys in the top right corner of each Control Panel section.