Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is qualified to promptly care for all Linux shared web hosting services clients’ requests and guidance questions. Via our ticket system, you will be able to fill in your inquiry and a support team representative will, no doubt get back to you in only maximum 60 minutes. Basically, practice indicates that the ordinary reaction time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a crew of qualified consultants who’re prepared to reply to your request as fast as possible. You’re able to contact the tech support crew by starting a help and support ticket from your Web Hosting Control Panel or by submitting us an e–mail. On business days, you may also contact us on the telephone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a broad education base into the Control Panel which enables you to receive convenient step–by–step instructions whenever you want. Each area of the Control Panel has its own contextual guide area displaying a selection of how–to content articles. We have also made educational videos to supply you with a better idea of the correct way to execute any given process.