Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section included in your Web Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed at resolving any common issue that you may possibly chance upon, they are compiled by our support team of skillful techs.

  • Top quality support service
  • How–To Videos

  • For users who wish to find out how to address a typically encountered issue by watching a how–to video, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the educational videos are short and easy to grasp. They offer you visual presentations of various site management activities.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock customer care service and a 1–hour response time guarantee. Our seasoned technicians will be available 24/7 to answer your queries and to sort out any issue that you could possibly stumble upon. Simply submit a support request from the Help Center section and we will respond to you instantaneously.