Service Uptime Guarantee in Shared Web Hosting
All of our shared web hosting solutions feature a 99.9% service uptime warranty. We are able to achieve that by using a revolutionary cloud hosting platform in which each service (files, e-mail messages, databases, and so forth.) has its own set of servers. We do not run everything on a single web server as most companies do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between web servers for the very best achievable performance of your websites. If one web server fails, the other ones within the cluster will take over to ensure the continuous functioning of the sites. To prevent infrastructural difficulties, our server facilities use powerful diesel backup generators as well as several independent Internet providers as to ensure that visitors will be able to reach your internet sites no matter what. We also have a group of expert admins monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
If you purchase a semi-dedicated server plan through us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud website hosting platform with a load-balancing system that virtually gets rid of any kind of downtime. The files, email messages, stats and databases are all addressed by their own groups of web servers, so even if there's a problem with one server, your sites aren't going to be affected in the slightest. This allows us to offer you a far more stable hosting service in comparison with companies which run everything on a single machine where a problem with a single service can take the entire server down. To prevent infrastructure troubles, our data centers work with multiple Internet providers and powerful diesel generators, so no matter what happens, the machines will keep working without any disturbances and your sites will remain working. Any software troubles are going to be handled at once by our expert team of professionals that keep an eye on all web servers 24/7.
Service Uptime Guarantee in VPS
Our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by several Internet providers and diesel powered backup generators. Additionally, we employ new hardware for the physical web servers where the VPS accounts are created to steer clear of any probability of hardware dysfunction and each part has been tested thoroughly. The safety of your data is guaranteed by using enterprise-level hard drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your websites will be working practically without any disruptions. Our experienced admins will resolve quickly any software issue which may show up, so even if there's a problem with a different virtual private server account on the physical web server, your VPS isn't going to be affected. The server uptime is listed on our internet site and not hidden in our Terms of Service because we can keep our promise and provide you with an incredibly reliable hosting service.
Service Uptime Guarantee in Dedicated Hosting
Our dedicated solutions include a 99.9% web server and network uptime warranty and maintenance procedures are part of the other .01% of the time. We test each and every server extensively before we hand it over to the customer and we employ new hardware components in order to avoid any possibility of hardware troubles. Any unpredicted software difficulties are going to be resolved right away by our system admins as they keep track of all of the hosting servers 24/7. To avoid infrastructural difficulties, our data center in downtown Chicago uses powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your sites are flooded, we can take action instantly and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your Internet sites.