A live chat is a real-time way of communication between a website hosting provider's support team and its clients. It is an efficient method to receive some information about the hosting services or get some problem resolved as you are talking with a live representative. The benefits of using a real-time chat service rather than calling or opening a support ticket are the lower possibility of errors at the time you exchange info like usernames or domain names, the quicker response time because the communication is real-time plus the fact that you do not have to stay on the chat constantly - you can do another thing while the representative investigates the issue in question. What's more, you're able to connect with a live chat room from any kind of computer that's connected to the web, avoiding the phone costs that you will need to pay when you're calling to a different country.

Live Chat Support in Shared Web Hosting

As part of the support services that we provide for our Linux shared web hosting services, you'll find live chat support that is available 24/7, even on holidays. You are able to get in touch with us regardless if you already own an account or not, considering that we can help you with all sorts of things, ranging from supplying you with general info on our solutions if you are not a client yet and you're thinking about purchasing one of the plans, to assisting you with installing an email account in an e-mail client. A part of the issues are more complicated and time-consuming, which means that you'll have to take advantage of the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is accessible to all our future and present clients. If you're searching for a new web hosting account, you will be able to chat in real time to one of our agents and receive more information about our Linux semi-dedicated hosting services so as to choose the best package for your websites. In the event that you already own an account with us, we'll support you in a timely manner with general, billing and first-level techissues. Even though in some instances you will need to open a support ticket as there're things that cannot be resolved through a live chat, we'll be able to help you with lots of common jobs, like setting up an email account in an e-mail client or redirecting one domain to another. Thus, you will take advantage of quick support and you will save time and effort.